Returns & Refunds
Return and refund policy
14-day right of withdrawal from the date you receive your goods.
To return an item, the following conditions apply:
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The product must be in unused and unaltered condition.
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Tyres that have been fitted, used, or show signs of wear cannot be returned.
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The product must be returned in its original packaging, if any.
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You are responsible for the return shipping costs.
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Always contact us prior to returning goods to receive the return address and instructions.
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Return address: Berghsugnsvägen 24, 692 75 Kumla, Sverige.
We will refund the purchase amount within 14 days of receiving and approving the return.
Claims
We warrant that every product bearing our trademark and article number is free from manufacturing and material defects at the time of delivery, provided that the product has been handled and used in accordance with our instructions.
If you need to make a claim for a product – contact us first. We will send a claim authorisation and further instructions. The product must be returned to us for inspection before any compensation can be approved.
Compensation for approved claims
Compensation is granted in proportion to the product's age and wear, provided that a manufacturing or material defect is established during our inspection.
Compensation is not granted for
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Damage resulting from incorrect fitting, use, or handling.
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Tyres with a tread depth under 3 mm.
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Incidental costs such as fitting, studding, or balancing.
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Any consequential damage to persons or property.
