Free shipping on orders over 20 000 kr excl. VAT
FHDäck
SV

TERMS AND CONDITIONS

Last updated: 19 November 2025

Welcome to FHDäck Frösshammar AB. These terms and conditions apply when you purchase products in our webshop fhdack.se. By completing a purchase, you accept our terms below.

1. Company Information

FHDäck Frösshammar AB

Organisation number: 556275-2328

Address: Berghsugnsvägen 24, 692 75 Kumla, Sweden

Telephone: 019–26 07 00

Email: info@frosshammar.se

Website: www.fhdack.se

2. Ordering

Orders are placed via our webshop fhdack.se.

Once you have completed your order, an order confirmation will be sent to your email address. Please check that all details are correct.

We reserve the right to cancel an order in the event of obvious inaccuracies, such as pricing errors or technical issues. By completing a purchase, the customer confirms that all information provided at the time of ordering is correct.”

3. Prices

All prices are stated in Swedish kronor (SEK) excl. VAT.

VAT, shipping, and recycling fees are added at checkout.

We reserve the right to adjust prices, and reserve against sold-out items and any typographical errors.

4. Payment

We offer payment via:

  • Klarna Checkout (invoice, instalment payment, card, direct payment)

  • Visa / Mastercard / Amex

  • Apple Pay / Google Pay

  • Manual payment: quote payment - invoice

Payments are handled securely by our payment partners.

5. Terms of Delivery

Delivery Area

Deliveries are made only within Sweden.

Delivery Time

Orders placed on working days before 10:00 are dispatched the same day.

Delivery time depends on the recipient's address:

  • Southern and central Sweden: 1 working day

  • Northern Sweden: 2–3 working days

Orders placed after 10:00 are dispatched the next working day.

Deliveries are not made on weekends or public holidays.

Shipping Costs

  • Fixed shipping cost: 490 kr excl. VAT

  • Free shipping over 20 000 kr excl. VAT

Tracking

A tracking number is sent to your email once the order has left our warehouse.

Delivery Method

Delivery is made via PostNord directly to a business address, private address, or nearest terminal if unloading facilities are not available.

6. Right of Withdrawal, Returns & Right of Withdrawal

You have a 14-day right of withdrawal from the date you received the goods.

The following applies for returning an item:

  • The product must be in an unused and unaltered condition.

  • Tyres that have been fitted, used, or show signs of wear cannot be returned.

  • The product must be sent back in its original packaging (if applicable).

  • The customer is responsible for return shipping costs.

  • Always contact us prior to returning an item to receive the return address and instructions.

Return address:

Berghsugnsvägen 24, 692 75 Kumla, Sweden

Refunds are processed within 14 days of our receipt and approval of the return.

7. Complaints

We guarantee that products bearing our brand and item number are free from manufacturing and material defects upon delivery.

In the event of a complaint:

  1. Contact us before returning the goods.

  2. We will send a returns authorisation and instructions.

  3. The product must be returned for inspection.

Compensation is provided for:

  • Manufacturing or material defects confirmed upon inspection.

Compensation is based on the product's age and wear.

Compensation is not provided for:

  • Damage caused by incorrect fitting, handling, or use.

  • Tyres with a tread depth under 3 mm.

  • Incidental costs such as fitting, studding, or balancing.

  • Any consequential damage to persons or property.

8. Product Information

We strive for accurate product descriptions.

We reserve the right for any typographical errors, technical errors, or incorrect stock levels.

9. Force Majeure

We are not liable for delays or damages arising from circumstances beyond our control, such as war, strikes, natural disasters, or disruptions among transport providers.

10. Changes to Terms

FHDäck Frösshammar AB reserves the right to update these terms at any time. Changes will be published on the website.

11. Privacy & Data Protection

We process your personal data in accordance with our Privacy Policy & Cookie Policy.

You can find it here: https://www.fhdack.se/cookiepolicy