Free shipping on orders over 20 000 kr excl. VAT
FHDäck
SV

CrossWind Damage Warranty

Extra peace of mind when choosing CrossWind

When you purchase selected CrossWind truck and bus tyres, you receive a damage warranty that provides extra peace of mind should misfortune strike.

If the tyre suffers sudden and irreparable damage, you can receive up to 100 % compensation, depending on the tyre's remaining tread depth and in accordance with the warranty terms.

What does the damage warranty cover?

The damage warranty applies to sudden and unforeseen damage that renders the tyre unusable and where the damage cannot be repaired.

Examples include:

✔ Impact damage

✔ Severe cuts

✔ Damage from objects on the road surface

✔ Other sudden external damage rendering the tyre unusable

The warranty does not cover manufacturing defects, normal wear and tear, or repairable punctures.

How much compensation can you receive?

Remaining tread - Compensation

90–100 % - 100 % compensation

50–89 % - Proportional compensation

Under 50 % - No compensation

The warranty applies when

✔ The tyre is a CrossWind truck or bus tyre.

✔ The tyre was manufactured on 1 January 2025 or later.

✔ The tyre was delivered from FHdäck Frösshammar on 1 January 2026 or later.

✔ The damage occurs within 12 months from the date of purchase.

✔ The tyre has at least 50 % remaining tread depth.

✔ Valid proof of purchase/receipt is presented.

What to do if damage occurs

  1. Contact FHdäck online or by telephone

  2. Hand in the tyre within 7 days of the damage.

  3. Present proof of purchase/receipt.

  4. FHdäck Frösshammar submits the documentation to CrossWind.

  5. Once the claim is approved, the tyre is compensated in accordance with the warranty terms.

The warranty does not cover

The damage warranty does not apply in cases of, for example:

  1. Normal wear and tear

  2. Repairable punctures

  3. Incorrect tyre pressure

  4. Overloading

  5. Improper use

  6. Incorrect wheel alignment

  7. Damage from road traffic accidents

  8. Fire

  9. Vandalism

  10. Natural disasters

  11. Mechanical faults on the vehicle

  12. The warranty also does not cover costs for removal, fitting, transport, or consequential damage.